INTERCOSTA TRADE SL, with NIF. B24759433 (hereinafter, the “COMPANY”) is the owner of the website alto-impacto.es (hereinafter the “Website”), with address at CL Roselló Num.132 P.3 Pta.1, 08036 Barcelona, Spain, telephone.: +34 612 274 947, and email.: info@alto-impacto.es.   The company guarantees the protection of all personal data provided by the User on the “Website” and, in compliance with the provisions of the General Data Protection Regulation (EU) 2016/679 of April 27 and other applicable regulations, informs you that:  

1. All personal data provided to the COMPANY will be processed by it in accordance with the General Data Protection Regulation (EU) 2016/679 of April 27 and will be incorporated into a file, created and maintained under the responsibility of the COMPANY.

1. Purpose: The data  are  collected  for  the  following  purposes:

• Ensure the proper management of the requested web design and positioning services.
• Manage the inquiries, complaints or requests made by the user. In this sense the data provided will be those necessary for their identification.
• Processing of the data obtained through Cookies (see the Cookie Policy).
• Monitoring the use of the website, with the aim of preventing and detecting fraudulent actions on it, as well as any unauthorized access.
• The sending of informational, commercial and promotional communications related to our services by email, fax or by equivalent electronic communication means.

  The purpose of the processing in no case is aimed at the creation of profiles for the personalization of own or third-party advertising or the analysis of traffic on our website.   We do not make automated decisions based on profiles, except for the personalization of advertising and the prevention of internet fraud.   We inform you that you may revoke consent, in each commercial or advertising communication sent to you, and at any time, by notifying the address of the COMPANY, indicated above, or through email to info@alto-impacto.es.  

1. Retention: Personal data will be kept as long as they are necessary for the fulfillment of the requested service, provided that the right to erasure is not exercised, and subsequently until the expiration of the legal retention period. Unless applicable legislation provides otherwise, personal data will be destroyed, blocked or made anonymous once they are no longer necessary for the purposes for which they were collected.

1. Legal basis: The legal basis for the processing of your data is the performance of the contracted service, and with regard to the possible sending of informational, commercial and promotional communications relating to our services, these are based on the consent that is requested, without in any case the withdrawal of this consent conditioning the performance of the contracted service.

1. Recipients: The personal data incorporated in the file owned by the COMPANY will not be used in any case to provide services or for purposes different from those referred to above and will not be transferred to third parties except by legal obligation or in the event that such transfer is necessary for the provision of the contracted service.

1. In the collection and processing of personal data, the security measures appropriate have been adopted to prevent loss, unauthorized access or manipulation of them, in accordance with the provisions of the General Data Protection Regulation (EU) 2016/679 of April 27.

1. The User certifies that he/she is over 14 years of age and therefore has the necessary legal capacity to give consent regarding the processing of his/her personal data and all this, in accordance with the provisions established in this Privacy Policy.

1. Rights: The User can, at any time, exercise the rights of access, rectification, erasure and opposition over their personal data as well as the revocation of consent for any of the purposes indicated above. Likewise, in certain circumstances, you may request the limitation of the processing of your data, in which case we will only keep them for the exercise or defense of claims. These rights may be exercised by sending to the attention of our Data Protection Officer a duly signed letter to our postal address, indicated above, where the contact details are clearly stated, to which a photocopy of your DNI/NIF or document proving your identity must be attached, or by sending an email to our Data Protection Officer accompanied by the same data and documents to the email address dpd@alto-impacto.es. Likewise, the User may at any time submit a complaint or claim for the exercise of their rights before the supervisory authority.

1. Consent: The User authorizes the automated processing of the personal data supplied in the terms indicated, as well as the sending of periodic newsletters with the purpose of informing him/her of the latest news in relation to our services. To do so, click the “SEND” button that is located after the data collection form

Data controller for your data: Identity: INTERCOSTA TRADE SL
Purpose of the processing of your data: Proper management of the service, management of inquiries and requests, sending of information, Cookies, personnel selection and Commercial Management.
Legal basis: on which data processing will be carried out will be the performance of a contract or the consent of the data subject.
Recipients: Data will not be transferred, except with express authorization from the same or by legal obligation.
Rights to access your personal data, request rectification, request erasure, request limitation or opposition to the processing of these, revoke consent and/or portability.
Origin: If they are not obtained from the data subject, the origin and the categories of these must be reported.

Data controller for your data

Identity: INTERCOSTA TRADE SL
N.I.F.: B24759433
Address:CL Roselló Num.132 P.3 Pta.1, 08036 Barcelona, Spain
Telephone: +34 612 274 947
Email: info@alto-impacto.es

Confidentiality in the processing of your data

All data provided through electronic forms and/or by email, telephone or other means, necessary for the correct identification of the data subject and that allow us to carry out tasks of our service management, as well as commercial and informational, will be treated with strict confidentiality in accordance with current legislation and will only be used by INTERCOSTA TRADE SL for the indicated purpose and will not be transferred to third parties except by legal obligation.

For what purpose we collect your personal information

The main reason why we collect your personal information is to facilitate and improve the service that consumers and users expect from us. We collect your personal information for the proper management of the service, management of inquiries and requests, sending of information, Cookies, personnel selection and Commercial Management.

Specifically, these are the purposes we have identified:

• Ensure the proper management of the requested web design and positioning services.
• Manage the inquiries, complaints or requests made by the user. In this sense the data provided will be those necessary for their identification.
• Processing of the data obtained through Cookies (see the Cookie Policy).
• Monitoring the use of the website, with the aim of preventing and detecting fraudulent actions on it, as well as any unauthorized access.
• The sending of informational, commercial and promotional communications related to our services by email, fax or by other equivalent electronic communication means.
• Carrying out personnel selection processes to fill job positions required by the controller.

The purpose of the processing in no case is aimed at the creation of profiles for the personalization of own or third-party advertising or the analysis of traffic on our website.

We do not make automated decisions based on profiles, except for the personalization of advertising and the prevention of internet fraud.

Legal basis and legitimization for the processing of your personal data

The legal basis for the processing of your data is the performance of the contracted service, and with regard to the possible sending of informational, commercial, personnel selection and promotional communications relating to our services, these are based on the consent that is requested, without in any case the withdrawal of this consent conditioning the performance of the contracted service.

The communication of personal data is a necessary requirement when it is required to sign a contract, so you should provide them. In the event that this is not done, the contract could not be carried out, so we could not carry out any operation.

As for the legal basis or legitimization for the processing of personal data provided through our website, as we have already indicated, it is the express consent requested from the user through their compliance and acceptance of the “Privacy Policy” checkbox in the sections “Shall we talk?”, “Free Web Analysis”, “Work with us”, “INTERCOSTA TRADE free Web Audit” and “Contact”.

Time we keep your data

Personal data will be kept as long as they are necessary for the fulfillment of the requested service, provided that the right to erasure is not exercised, and subsequently until the expiration of the legal retention period. Unless applicable legislation provides otherwise, personal data will be destroyed, blocked or made anonymous once they are no longer necessary for the purposes for which they were collected.

Transfer of your personal data

The personal data incorporated in the file owned by INTERCOSTA TRADE SL will not be used in any case to provide services or for purposes different from those referred to above and will not be transferred to third parties except by legal obligation or in the event that such transfer is necessary for the provision of the contracted service. In all cases, INTERCOSTA TRADE SL assumes responsibility for the personal information you provide to us, and we ask those companies with which we share your personal information to apply the same degree of protection of the information as we do. Likewise, your personal information will be available to Public Administrations, Judges and Courts, for the attention of any responsibilities arising from the processing.

User rights in the processing of your personal data and their exercise

The User may, at any time, exercise the rights of access, rectification, portability, erasure and opposition over their personal data as well as the revocation of consent for any of the purposes indicated above. Likewise, in certain circumstances, you may request the limitation of the processing of your data, in which case we will only keep them for the exercise or defense of claims. These rights may be exercised by sending to INTERCOSTA TRADE SL a duly signed letter to our postal address, indicated above, where the contact details are clearly stated, to which a photocopy of your DNI/NIF or document proving your identity must be attached, or by sending an email accompanied by the same data and documents to the email address info@alto-impacto.es. Likewise, the User may, whenever they consider that their data have been processed inappropriately, submit a complaint, claim or request for the obtaining of more information for the exercise of their rights before the Spanish Data Protection Agency (AEPD) (Calle Jorge Juan, 6. 28001 – Madrid. www.agpd.es).

In compliance with the provisions of current legislation on the protection of personal data, you may address INTERCOSTA TRADE SL as Data Controller in order to exercise your rights of access, erasure, rectification, opposition, limitation of processing and portability with respect to the data incorporated in the files under its responsibility. These rights are personal and will be exercised by the data subject, without other limitations than those provided for by applicable legislation. You may, however, have the legal representative of the interested user act when the user is in a situation of incapacity or minority that makes the personal exercise of these rights impossible, provided that there is express representation authorized by the data holder.

The procedure for erasure of data will be possible in the case of deceased holders by their relatives or exercise of the right of access in the event of the death of the data subject.

You may exercise the right of access by request or application addressed to INTERCOSTA TRADE SL as Data Controller, stating in it your identification and the file or files to be consulted. The exercise of this right may be carried out with an annual periodicity, except for a proven legitimate interest. The Security Officer will decide on the access request within a maximum period of thirty days, counted from the receipt of the request.

INTERCOSTA TRADE SL will only deny access when the request is made by a person other than the data subject or when the exercise is contrary to the terms established in current legislation.
If the resolution were favorable, access will be made effective within ten days following notification of it. The information, whatever the support in which it is provided, will be given in a legible and intelligible form, after a clear transcription of the data from the file, if applicable.

The information will include the basic data of the data subject and those resulting from any elaboration or computer process, as well as the origin of the data, the recipients of the same and the specification of the concrete uses and purposes for which the data were stored.

When access to the files reveals that the data of the data subject are inaccurate or incomplete, inadequate or excessive, you may request rectification or, where appropriate, their erasure.

Rectification, erasure and/or opposition will be made effective by the controller within ten days following receipt of the request.

In the event that the File Controller considers that it is not appropriate to grant what is requested by the data subject, it will communicate it stating the reasons and within the period indicated in the previous paragraph.

In cases in which, even though the erasure of the data is appropriate, their physical extinction is not possible, both for technical reasons and because of the computer support used, INTERCOSTA TRADE SL will proceed to block the data, in order to prevent their subsequent use, until their complete elimination from the information systems.

Origin of the data

We collect personal data when you contact us through our website or by telephone or through paper documents. Below, we explain the different ways in which we collect personal information about you and some examples in which we use said information.

Information that you provide to us

We collect personal information that you provide to us through our website, by email, by telephone, when you request a quote, contract a service, when you fill out a form, etc. For example: it is likely that you provide information when you contact us to request a quote, an order request, complete a questionnaire, participate in a contest, etc. The personal information that we request from you is: name and surname, address, DNI, email and contact telephone. In the case of filling out the “Work with us” section, you may provide academic and professional information with the submission, if you consider it appropriate, of your Curriculum Vitae.

Information we collect from your visits on our website

This information is collected through cookies, for more information consult our Cookie Policy.

Social networks

More and more frequent is the use of social networks. INTERCOSTA TRADE SL is present in most of them and it is another way to contact you. The information we collect through social networks sometimes includes personal information that is available online and to the public. We always make sure that all the information we use is attributed to its source correctly or is made anonymous. It is likely that these social networks have their own privacy policies, through which they will explain how they use and share your personal information. We recommend carefully reviewing the privacy policies before using these social networks to ensure that you agree with the way your personal information is collected and shared.

By virtue of the provisions of Organic Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights, we inform you that by filling out the forms incorporated in the Website your personal data will be incorporated and will be processed in the files owned by INTERCOSTA TRADE SL, in order to manage, administer and maintain the Services provided and/or contracted, incorporate your proposal into selection processes, as well as to keep you informed, including by electronic means, about issues related to the activity of the Company and its services.